01General
These Terms are an agreement between you and the Myrcraft Administration (“we”). They apply to the Myrcraft game, the launcher, the myrcraft.com website, in-game chat, support and our other services (together, the “Services”).
By signing up, signing in or using the Services you confirm that you have read these Terms and the Privacy Policy and accept them. If you don't agree, don't use the Services.
Myrcraft is an independent project. It is not an official Minecraft product and is not affiliated with Mojang Studios or Microsoft.
02Age
The Services are meant for players aged 16 and over. If you are under 18, use them only with the consent of a parent or legal guardian, and read these Terms together — especially the section on purchases.
If we learn that an account is used by someone under 16, we may restrict or delete it.
03Your account
You need an account to play. Use a working email address: confirmations, password resets and important notices are sent there. You can also sign in with Google or Discord.
One account is for one person. You are responsible for everything that happens in your account, so:
- never share your password or confirmation codes — Myrcraft staff will never ask for them;
- turn on two-step sign-in in your account and keep the recovery codes somewhere safe;
- don't sell, give away, rent out or hand your account to anyone else;
- if you notice someone else signed in, change your password, end the sessions in your account and contact support.
You can delete your account in your account settings at any time. Your characters, items and progress are deleted with it and cannot be restored.
04Ownership and license
The Services, the game world, characters, items, texts, images, music, code and Myrcraft trademarks belong to us or our partners.
We give you a personal, non-exclusive, non-transferable, revocable right to use the Services for personal, non-commercial purposes under these Terms. Any rights we don't expressly grant stay with us.
Without our written permission you may not:
- copy, sell or distribute the Services or any part of them;
- reverse engineer, decompile or modify the client, launcher or servers, or interfere with them or their network traffic;
- run unofficial Myrcraft servers, clients or modifications;
- use the Services commercially — for example, sell boosting, items or services in the game.
Videos, streams and screenshots of Myrcraft are welcome — including monetised ones on video platforms, as long as you don't present them as official Myrcraft material.
05Rules of conduct
We want Myrcraft to be fun and safe for everyone. That's why it is forbidden to:
- use cheats, bots, macros, auto-clickers or any software that gives you an advantage or plays for you;
- deliberately exploit bugs instead of reporting them to support;
- sell or buy accounts, items, currency or in-game services for real money, or offer to do so;
- scam players, trick them out of passwords, codes or items, or pretend to be Myrcraft staff;
- insult, harass or threaten players, incite hatred, or post obscene or illegal content;
- spam or advertise other projects and resources;
- reveal other people's personal data;
- disrupt the Services: attack or flood the servers, or bypass restrictions and bans.
Character names and guild names must not be offensive, promotional or look like the names of Myrcraft staff — otherwise we will ask you to change them or change them ourselves.
Moderators watch the chat and review player reports. How messages are stored and who can see them is described in the Privacy Policy.
06In-game items and currency
The game has items, in-game currency and other valuables (together, “Game Assets”). You can get them by playing, with coupons or through purchases.
Game Assets are part of your license to the game, not your property. They have no monetary value: they cannot be exchanged for money, taken out of the game or transferred outside the game's own mechanics.
We may change Game Assets, their properties, prices and the game economy — for example, for balance. If an account is restricted, banned or deleted, its Game Assets become unavailable.
A coupon gives a reward to the character you choose when you redeem it. Coupons may not be sold; a coupon can have an expiry date and a redemption limit.
07Purchases
You can buy Game Assets in the game for real money. Before you pay you see the price and what you will get. Payments are processed by a payment partner; we don't receive or store your card details.
A purchase is access to digital content that starts right after payment. So once the Game Assets have been delivered, the money is not refunded — except where the law requires a refund, or if you didn't get the purchase because of an error on our side.
If a purchase didn't arrive or you were charged incorrectly, contact support within 14 days with your account, the time and the amount of the payment. We will check and deliver the purchase or refund the money.
If you reverse a payment through your bank without contacting us first, we may restrict the account while we sort it out.
If you are under 18, make purchases only with the permission of a parent or legal guardian.
08Your content
Chat messages, character names, guild names, support requests and their attachments are your content. You are responsible for it and confirm that you have the right to post it.
You allow us, free of charge, to store, display and transmit your content within the Services as long as this is needed to run them, moderate and provide support. We may remove content that breaks these Terms.
We may use the ideas and suggestions you send us in the game without payment or attribution.
09Game changes and testing
Myrcraft keeps evolving: we release updates, change mechanics, balance, the world and the Services, and sometimes switch parts of them off. The launcher updates the game automatically; an old version may stop connecting to the servers.
While the game is in testing (alpha, beta), progress, characters and Game Assets may be reset. We will announce a reset in the news in advance.
Sometimes the Services are unavailable — for example, during maintenance. We try to keep it short and announce it in advance.
10Restrictions and bans
If you break these Terms, depending on the violation we may warn you, restrict your chat, temporarily or permanently ban your account, or remove Game Assets obtained unfairly. For serious violations — without warning.
If you disagree with a restriction, appeal it through support under the “Ban appeal” topic. We will review it and reply.
We may shut the Services down entirely — in that case we will announce it in the news at least 30 days in advance.
11No warranties
The Services are provided “as is”. We do our best to keep them stable, but we don't promise that they will be free of errors, interruptions or data loss, or that they will suit your purposes.
12Liability
To the extent permitted by law, we are not liable for lost profits, indirect damages or lost Game Assets, or for the actions of other players and third-party services.
If we are liable to you under the law, our liability is limited to the amount you paid us in the last 6 months. This limit doesn't apply where the law forbids it.
You are liable for damage you cause to us or other players by breaking these Terms.
13Changes to these Terms
We may change these Terms. The new version is published on this page with its date; we will announce significant changes on the website and ask you to accept the new version the next time you sign in.
If you don't agree with the new version, stop using the Services and delete your account.
14Governing law and disputes
Myrcraft is played in many countries, so these Terms are not tied to the law of any single one of them. They apply to the extent permitted by the law of the country where you live. The mandatory rules of that law — including consumer and data protection rules — always apply, and these Terms don't limit them.
First, write to us through support or at [email protected] — most issues are resolved this way. We reply to a claim within 30 days.
If we can't agree, the dispute is settled by the court that has jurisdiction under the law. If you are a consumer, you can bring a claim in the courts of the country where you live, where that country's law gives you this right.
If any provision of these Terms is invalid under the law of your country, the remaining provisions stay in force.
15Contacts
Support: myrcraft.com/support — the reply arrives in the chat on the website. Email: [email protected].